In order to download your entries which includes video's, images, documents and all associated data, then follow these instructions.

Go to the entries tab for you contest.

You can select individual entries using each entry’s checkbox.

You can also use the checkbox in the header row (pressing the down arrow to the right of it) and then select all entries across all pages or all entries on the current page.

Once you’ve selected your entries, press the Download button in the top right of the panel.
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A new dialogue screen will appear. This dialogue screen allows you to rename the content that is downloaded. The naming function will allow you to create either a static filename or use the meta data included with the entry to create a name dynamically.
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A screenshot of this screen is shown below:
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The first option is to create a subfolder for each entry. If your entries include multiple media files it might be best to use subfolders for each entry. To do this, switch the Create sub folder for each Entry switch to ON.
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You must then select a name for the subfolder. By default, this folder name is set the contest entry ID using the template variable {$content_entry_id}. If you want something little more user-friendly and easier to read, you could set the folder to the entrant's name by using a value such as:
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{$user_first_name} {$user_last_name}
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Next you can select the file name. At the bottom of the dialogue panel there are several example options that can be inserted into the file name. By default, it uses the file name that the media was uploaded with – you can change this to use the entry title, author name, etc.

Important Note: The system will automatically add a numerical suffix to the subfolder name and file name if the same a duplicate name is used in the same path.

You are now ready to start the download.

Press the Start button, the system will start the bulk download process. The system will take all the media, as well as the meta data provided via the entry form and inserted into one or more zip files.

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The system will then process your request. This involves encrypting and compressing your entries. once this is complete an email will be sent with a link to to where you download your entries. 

Select the link and login to your Admin dashboard. You will be then be taken to the Download Entries section.

Then select the Click Here link and the zipped up files along with the associated data will be downloaded to your file system.

Important note: the download zip files are secured with a password. It’s really important that you record the password (shown in the Download Entries section). We do not store the password and we cannot recreate or access the zip file once the password is no longer visible.

That the download link will be automatically deleted after 7 days. It is also important to note that in order to select files again for download you must delete the prepared files first. This is done by selecting the "Delete" button for the processed entries under the "Download Entries" tab.