Email notifications
Jegan Sivanesan avatar
Written by Jegan Sivanesan
Updated over a week ago

The Notifications tab is used to setup email templates for all the different triggered email notifications.

The different notification triggers are listed below:

admin_entry_notify
This notification is sent whenever a new entry is uploaded and is awaiting moderation. This is sent only if the “Contest admin email” under the settings tab is setup with the contest administrators or moderators email address. 

admin_user_notify
This notification is sent whenever a new user has registered and is awaiting moderation. This is sent only if the “Contest admin email” under the settings tab is setup with the contest administrators or moderators email address. 

contest_entry_approved
This is sent to the entrant only when moderation is turned on and the entry has been approved in moderation. 

contest_entry_disapproved
This is sent to the entrant only when moderation is turned on and the entry has been disapproved in moderation. 

contest_entry_failed
This is sent to an entrant if their uploaded entry has failed to process correctly. Example situations where this can happen is if their was a problem uploading the file, processing the file or if an error such as a duplicate entry is detected in YouTube (if YouTube integration is enabled). - NOTE THIS IS CURRENTLY DEPRECATED

contest_entry_payment_failure

This is sent when the payment for an entry has been attempted against the users credit card or PayPal account and payment failed.

contest_entry_payment_successfull

This is a receipt notification that is sent to the user when payment for entry has been successful. It includes the amount paid, receipt number and other entry details.

contest_entry_report

This is used with templates that allow viewer reporting of entries that a person wants to report as inappropriate. This is sent to the admin of the contest and contains details about the entry, the person who reported and the reason for the report.

contest_entry_waiting
This is sent when an entry is successfully uploaded and is awaiting moderation 

contest_round_in_progrss
Currently not used 

contest_round_started  
This is sent to all judges who have been assigned to a judging round and the round has started. It includes the link to the judging panel page. Judges need to login to gain access to the judging panel site. 

contest_user_notify_contact_us

This email is sent to the admin for users that filled in the contact us form on the contest site.

contest_vote_payment_successfull

This is a receipt notification that is sent to the user when payment for voting has been successful. It includes the amount paid, receipt number and other entry details.

email_verified_voting  
This email is sent to voters to validate their vote when email validation voting is turned on. This email contains the unique url token to validate a vote. 

user_approved

This is sent to the entrant only when moderation is turned on and the users registration has been approved in moderation. 

user_disapproved
This is sent to the entrant only when moderation is turned on and the users registration has been disapproved in moderation. 

user_lost_password
This is the email sent out when a user has forgotten their password and needs to reset it. 

user_waiting
Currently not used 

video_dump_ready
This is sent to the email addressed specified when selecting to download entries via the dashboard. 

video_success
This email is sent when an entry is uploaded successfully if moderation is not turned on.   

vote_entry_payment_failure

This is sent when the payment for an vote has been attempted against the users credit card or PayPal account and payment failed.

winners_notification

This email is sent to all winners when selected in the winners setup area. It includes the title of the Award and the description for the award.

Notifications templates can be edited to fit your individual branding and requirements.

The template can be edited in two versions. One in HTML for email clients that support HTML and another for plaintext. The system will automatically fallback to plain text if the email client does not support HTML.

You can enable and disable all email notifications through the Status toggle switch.

The email can then be edited using the HTML editor or plain text editor. For advanced users you can also edit the HTML code directly by selected the “<>” option at the top right of the editor.

The following section will discuss how to use replacement variable in your templates.

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